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App Sales Location Risk Checklist - Startups Edition

• 07 Aug 25

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"If your app is your shopfront, then every tap, swipe, and click is a legal risk.” - Matt Glynn

Introduction

Selling through an app gives startups instant global reach. But app stores are rule-heavy environments, and the risks - from compliance breaches to IP lawsuits - are real. 

Use this checklist to test whether your app sales location is legally safe and commercially sound.


40-Point App Risk Checklist

App Store Rules: Have you reviewed Apple/Google developer agreements?

Approval Process: Do you know the criteria your app must meet to be accepted?

Review Updates: Do you track rule changes and update your app accordingly?

Privacy Policy: Does your app publish a compliant privacy policy?

Cookie/Tracking: Are users properly informed about tracking technologies?

User Consent: Is consent gathered explicitly where required (e.g., GDPR)?

Data Security: Is personal data encrypted at rest and in transit?

Data Storage: Do you know where user data is stored (jurisdiction)?

Data Breach: Do you have a notification plan if there’s a breach?

Payment Gateway: Does your payment provider meet PCI-DSS standards?

In-App Purchases: Are you complying with Apple/Google rules on IAPs?

Refund Policy: Do you have clear refund terms aligned with consumer law?

Consumer Law: Are B2C consumer protection obligations covered?

Disclosures: Do you provide upfront information on pricing and terms?

Delivery Obligations: If goods are sold, are delivery timelines clear?

Terms of Use: Are your app’s terms enforceable (with acceptance captured)?

Jurisdiction: Do your terms specify governing law and dispute resolution?

Dispute Handling: Is there a clear process for user complaints?

IP Ownership: Do you own all app code, content, and branding?

Third-Party Rights: Do you have licences for external libraries or content?

Trademark Check: Have you checked your app name/brand is free to use?

Accessibility: Does your app meet accessibility standards (WCAG)?

Age Restrictions: Are there measures for underage users if relevant?

Advertising Rules: Do ads in your app meet legal and platform standards?

Employment Law: Are contractors building the app properly engaged?

Open Source Use: Are open source licences tracked and compliant?

AI/Content Use: If AI is used, do you own the outputs/data legally?

Cyber Protection: Is your app penetration-tested for vulnerabilities?

Incident Response: Do you have a security response plan in place?

Insurance Cover: Do you carry cyber or liability insurance for your app?

Third-Party Links: Do you check liability for linked external content?

Marketplace Risk: Can your app survive if banned by Apple/Google?

Competition Law: Are your practices compliant with antitrust rules?

User Generated Content: Do you moderate or filter what users post?

Take-Down Rights: Do you have rights to remove abusive users/content?

Cross-Border Reach: Do you understand which country laws apply to your users?

Continuous Monitoring: Do you review app compliance annually?

Legal Team Access: Do you have access to quick, pragmatic legal advice?


How GLS Can Help You

By building your own legal team on the GLS platform you will be able to:

◼️Draft enforceable app terms of use and in-app purchase policies.

◼️Put in place privacy and consent mechanisms that comply globally.

◼️Review payment gateway and in-app purchase terms.

◼️Ensure compliance with consumer law where B2C obligations apply.

◼️Defend your intellectual property and check freedom to operate.

◼️Support with app store compliance and developer agreement reviews.

◼️Advise on data protection, breach planning, and cyber resilience.

◼️Deliver rapid red flag reviews for urgent app launches.

By establishing your legal team with GLS, you’ll turn legal from a cost centre into a growth enabler.

Observations and Tips

  • App stores are highly regulated environments: Startups must comply with platform rules in addition to general legal requirements.
  • Privacy compliance is essential: Clear policies, consent mechanisms, and transparent data practices are required for user data handling.
  • Data security and storage location matter: User data must be securely stored and properly protected, especially in cross-border contexts.
  • Payments and in-app purchases require strict compliance: Financial transactions must follow platform rules and applicable payment regulations.
  • IP ownership must be clearly defined: All app code, content, branding, and third-party assets should be properly owned or licensed.
  • Third-party tools increase legal exposure: APIs, libraries, and integrations introduce additional licensing and compliance obligations.
  • App store dependency is a major business risk: Policy changes, rejection, or removal can directly impact revenue and operations.
  • Continuous compliance is necessary: Legal and platform requirements evolve, requiring ongoing monitoring and updates.
  • Overall insight: App businesses must manage legal, technical, and platform risks together to ensure stable growth and uninterrupted distribution.
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